Finding 24 · Law and policy

A face-private profile can say "Verified Real" if the badge is exact

Canada's Competition Act judges claims by their general impression, so a verification badge on a profile without a public face must say exactly what was checked: "Verified Real · ID checked", with an explainer.

As of September 2026 · Peoplarium is a Digi117 venture in development.

ConfirmedInterpretationResearch wave DChecked 2026-09-28

  • Trust and safety
  • Regulation

The finding

Peoplarium checks a government ID and a live face, but lets members keep their face off their public profile. The research asked whether a badge can still say "verified".

Canada's Competition Act bans materially false or misleading claims. A claim is judged by the general impression it gives. Many dating apps verify by matching a selfie to profile photos, so people may read "verified" as "these photos show this face".

The research's answer: yes, if the badge says exactly what was checked. Use "Verified Real · ID checked" with an explainer. Never "photo verified", and nothing that looks like a government mark. Verification is taken up when offered: Feeld reached 38% of profiles verified within a year.

Why it mattered to the design

The badge reads "Verified Real · ID checked". Tapping it explains what it means and what it does not: not a background check, not a promise of safety, not a government certification, and the public photo may not be the face that was checked.

Before any ID capture, the member gives express consent on its own screen, as federal biometrics guidance expects. The vendor returns a badge; Peoplarium does not store ID images. Quebec law requires declaring a biometric database at least 60 days before it is used, so verification is switched off for Quebec at launch.

How it was checked

AI research agents reviewed Canadian advertising and privacy rules. We opened the Competition Bureau page and confirmed the general-impression test. The federal privacy commissioner's 2025 biometrics guidance confirms that biometrics are sensitive and generally need express consent. The Veriff case study on Feeld confirms the 38% figure. The Quebec 60-day rule was a gap the research missed; a law-firm bulletin on a Quebec regulator decision confirms it.

Sources

Not legal advice. Laws here are described as what shaped the design. Check with counsel in your own jurisdiction.

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