Contact
Let’s Talk
Tell us what you are building, moving or fixing. A senior engineer reads your message and replies within one business day with what we would do first and what it costs. No commitment required.
Rather talk? Call +1 604-210-7720. Grace, our AI assistant, answers, takes down what you need and emails it to us. A person replies within one business day.
Start Your Project
Reply within one business day, from a person. We sign NDAs before any scoping conversation.
After You Write
What happens next
- A senior engineer reads your message. It does not go into an automated sales sequence.
- Within one business day, a reply from a person: a first view of the problem, the right first step, and what it costs.
- An NDA, yours or ours, signed before any scoping conversation.
- Read access to code, hosting or data only after the NDA.
- If it fits, a short call, then a scope, a timeline and a quote in writing, with no obligation to proceed.
What to include
- A project: where it stands, the site or app URL, and your deadline
- Engineers: how many people, the stack, the start date, how many months, and the hours you need covered
- Procurement or security review: which documents you need, and for which quote or project
- Partners and referrals: who your clients are, what you would hand us, and whether we work under your brand
- A job: your role, your stack, and a link to your work
A few sentences are enough. If there is code, we ask for read access after the NDA.
Other Ways To Reach Us
Phone, email, address
Every route ends with the same people. Working hours are Monday to Friday, 8 am to 5 pm Pacific, and we work in US and Canadian business hours. We do not run 24/7 on-call today.
Phone
Grace, our AI assistant, answers and says so at the start of the call. The call is recorded and transcribed. She takes your name, company, email or callback number and what you need, and emails us a summary with the transcript.
Read by the people doing the work. The reply comes from a person within one business day, the same as for the form and the phone.
Registered address
595 Burrard St, Vancouver, BC V7X 1J2, Canada
DIGI117 Ltd. is a British Columbia company. Clients in the UK, Europe and Australia agree overlap hours with us per project, in writing.
For Procurement And Security
Documents before the first call
If your security or procurement team reviews vendors first, start with the Trust page. It covers what we practise, what we sign, and how we handle code, data and AI vendors. Tell us which documents you need and for which project, and we send them within two business days.
On request
- Sample master services agreement
- Our answers to your security questionnaire
- A data processing agreement, when you need one
- The vendors that will touch your data on your project
- Certificates of insurance, through Intersog
- A HIPAA business associate agreement, through Intersog
Frequently Asked Questions
How soon will I hear back?
Within one business day. You get a reply from a person on the team, not an automated sequence.
Who answers the phone?
Grace, our AI assistant. She tells you so at the start of the call, and the call is recorded. She takes your name, company, email and what you need, and emails it to us. A person replies within one business day, the same as for the form.
What happens after I submit the form?
Within one business day you get a reply from a person: what we would do first and what it costs. If it fits, a short call, then a scope, a timeline and a quote in writing, with no obligation to proceed.
Do you work with US-based companies?
Yes. We're based in Vancouver and most of our clients are US startups and tech companies. We work in US business hours and communicate in plain English. We also serve clients across Canada.
How much does a project cost?
Moves start at $4,900. Rescue audits are $4,500, and stabilizing is $9,500. An MVP scope sprint is $4,500, and most MVPs land between $45,000 and $90,000. Custom software starts from $25,000. An AI map is $5,900, and a pilot starts from $15,000. Engineers start from $150 an hour. Every job is quoted in writing before work starts. See how we price.
What are your hours, and is there a warranty?
Working hours are Monday to Friday, 8 am to 5 pm Pacific. We do not run 24/7 on-call today. Every fix we ship carries a 30-day warranty: if it breaks as built, we fix it at no charge. Ongoing support is quoted per month.
Do you work outside North America?
Yes: the UK, Europe and Australia. Overlap hours are agreed per project, in writing. Quotes in GBP, EUR or AUD on request, and we sign a data processing agreement when you need one.
Can our security team review you first?
Yes. The Trust page covers what we practise and sign. Insurance certificates through Intersog, a sample MSA and security questionnaire answers on request.
Do you sign NDAs?
Yes. We sign an NDA before any discovery or scoping conversation. IP ownership transfers fully to you upon the final payment.